Technology Support

 

Student Technology Return Policy

To prepare for next school year, it is important that we collect any PCS issued devices along with their chargers. For in-person/hybrid students, we will be collecting those devices on the last day of your student's attendance. For virtual students, we will be providing several windows of time for families to drop off their devices and chargers at building C (between the elementary and middle school). Here are the available times:

Wednesday, May 26: 12pm-3pm

Thursday, May 27: 12pm-3pm or 4pm-7pm

Friday, May 28: 7am-12pm

Thank you for your assistance in our collection of the PCS devices.

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As we head into a period of all virtual instruction, we wanted to make sure that you have the most direct way to contact PCS for technical assistance with your school issued iPads, Chromebooks and Hotspots. The preferred method would be to email: techsupport@premiercharterschool.org

If you are unable to email, you may also call: (314) 881-2590.

Please provide the type of device, your student's name and grade and a detailed explanation of the technical issues you're having, so we may address your concerns as quickly as possible.

All tech support requests will be answered in the order they are received, and we try to get back to you within 24 hours (except on weekends).